How to Order

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• Email your Intent Designs Drawings to info@rtlwoodwork for an Itemized Quote.
• For existing stores send an email with your furniture request.
• Provided you store# and store address.
• Review the quote and make any changes as necessary.
• Return to RTL Woodworks a signed approved quote.
• Pay a 50% deposit of the total amount of the order.

LEAD TIME

Our lead-time is three to four weeks to fabricate the furniture. The lead-time does not include the transit time for your furniture package to be delivered. Please see shipping information for estimated transit times. However, transit times does not include day of pick up, weekends or holidays.

If the Dream Dinners store location is opening within a certain distance from our facility in Long Beach, CA, we will deliver the furniture to cut the lead-time. A delivery fee will be charged according to the destination.

REQUIREMENTS TO DO BUSINESS

• All California franchise owners will be subject to CA sales tax.
• All out of state franchise owners will not be subject to CA sales tax.
• All orders must be placed with a signed quote.
• A 50% deposit is due at the time when the order is placed and the balance will be due a week prior to shipping. NO ORDER WILL SHIP UNLESS THE BALANCE IS PAID IN FULL.
• There will be no changes and or modifications to any furniture piece unless you have written approval from an authorized Dream Dinners representative in the Store Development Department.

ORDER CONFIRMATION

Once your signed approved quote is received along with an intial deposit, you will receive an order confirmation to the designated email provided. The order confirmation will include a final summary of the items ordered along with the amount of deposit received. In addition, you will be provided with a phone number and email address for Customer Service in case you need assistanace. You can use the quote number on the page to track the status of your order at any time after it has been placed.

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